Docs Returns and Exchanges Manager

Settings

All settings are under WooCommerce, Settings, Returns.

Request form

Edit the reasons, mark which need a photo and see how many requests used each. Set photo count and size, partial quantities, variation exchanges and a return policy page with an optional checkbox.

Request form settings
The reasons manager.

EU withdrawal

Footer link, order page link, both labels, the page, the period in days and the guest check: order number and email must match, or match plus a confirmation link by email.

Withdrawal settings
EU withdrawal settings.

Processing

Return address, instructions, restock default, automatic refund, shipping refund, when exchange orders are created, and who gets the store emails.

Processing settings
Processing settings.

On a product

The Inventory tab has Not returnable and No right of withdrawal. Products that cannot be returned show your message on their page.

Product message
The message on the product page.