Your store's own delivery guarantee: an optional fee or a free promise, always opt in, with lost and damaged parcel claims inside WooCommerce.
Package Protection and Delivery Guarantee
- What the plugin does, and what it is notSome parcels go missing or arrive broken. The shopper writes to support, you pay for a refund or a second shipment, and…
- Legal points to read firstThe plugin is built to keep you careful by default, but it gives no legal advice, and no regulator has approved it.…
- First setupInstall and activate WooCommerce and this plugin. Nothing changes for shoppers yet. Open WooCommerce, Settings, Delivery guarantee . Choose Paid guarantee or…
- What shoppers seeIn the Cart and Checkout blocks the offer sits in the order summary. The totals update right away when the box is…
- Fee, promise and termsFee. A percent counts the product subtotal after discounts and before tax. The fee can be refunded automatically when an order is…
- Claims: the customer sideA protected order shows a note on the order received page, in My Account and in order emails. Customers report a problem…
- Claims: the store sideYou get an email for each new claim. The Delivery guarantee box on the order screen shows the promise, the customer's words…
- Pro: fee tables, levels, exclusions, currenciesFee tables. The first row that fits the cart sets the fee, by cart value, country, zone or method. Category fees raise…
- Pro: claims dashboard, replacement, store creditWooCommerce, Delivery claims holds all claims with status, age, value, signals and photos. Filter by status, problem or overdue. Bulk actions: mark…
- Pro: tracking rules and fraud signalsPro reads tracking numbers and dates saved on the order by WooCommerce Shipment Tracking, Advanced Shipment Tracking, AfterShip and YITH Order Tracking.…
- Pro: consent log, wording and testsConsent log. For each order that was offered the guarantee, Pro keeps the exact text shown, a hash of it, the box…
- Pro: reports and the provider bridgeWooCommerce, Guarantee report shows attach rate, fees, claims, loss ratio and net income by month, country, shipping method or category, with CSV…
- Requirements, privacy and FAQWordPress 6.2 or newer, PHP 7.4 or newer, WooCommerce 8.0 or newer. Works with the Cart and Checkout blocks, the classic pages,…