Docs RFM Customer Segments

Pro: win back coupons

When a customer slips into a chosen segment, At Risk and Cannot Lose by default, they get a personal coupon in a WooCommerce email.

The win back email.
The win back email.
  • Percent or fixed amount, with an expiry.
  • Single use, and locked to the customer’s email.
  • The button applies the code and fills in a guest’s email, so the coupon passes at the Checkout block.
  • A wait between offers, 90 days by default.
  • A lowest total spent, if you want one.
  • Consent required by default.
  • Unused expired coupons are removed after 30 days.
It only fires on a real slip. The first ever run, a customer’s first placement and changes caused by your settings send nothing. Edit the wording under WooCommerce, Settings, Emails.