See who your champions, loyal, at risk and lost customers are, right inside WooCommerce, with no monthly bill and no data leaving your server.
RFM Customer Segments
- What the plugin doesMost stores treat every customer the same. They send one discount to everyone, give margin away to people who would have bought…
- First setupInstall and activate WooCommerce, then this plugin. Click Start scoring in the notice. Scoring runs in the background in small batches. While…
- How scoring worksEach customer gets three scores from 1 to 5, with 5 the best. Score Measures Good means R Recency Days since the…
- The ten segmentsRules are checked from the top, and the first one that fits wins. Segment R F M Who this is, and what…
- The dashboardCounts, revenue share and average order per segment, the RFM grid and the week of movement. Segments table. Click a segment to…
- The customer list and CSVFilter by segment, each score, last order date, orders, total spent, country and registered or guest. Sort by any column and search…
- Orders and usersA colored badge in the orders list and a panel on the order screen tell staff who they are serving. Both work…
- SettingsUnder WooCommerce, Settings, Customer segments . Section Setting What it does Scoring Lookback window All time, 12, 24 or 36 months. A…
- Pro: custom segmentsBuild your own groups under Customer Segments, Custom segments . Rules inside a group must all fit (AND), and a customer can…
- Pro: email platformsPlatform What is sent Where it runs Mailchimp Email, name and a tag such as RFM Champions. The old tag comes off.…
- Pro: win back couponsWhen a customer slips into a chosen segment, At Risk and Cannot Lose by default, they get a personal coupon in a…
- Pro: alerts and digestA drop alert emails the store when a customer drops from a watched segment, Champions and Loyal by default. It waits 10…
- Pro: reportsUnder Customer Segments, Reports . If you add Pro to a store that was already scored, it runs one quiet scoring run…
- Pro: exports, notices, roles and tagsScheduled exports A daily or weekly CSV of any segment, by email or into a protected uploads folder with random file names.…
- Pro: REST API and WP-CLIAll routes need a user who can manage WooCommerce, for example with an application password. Route Does GET /wp-json/wfcs/v1/segments Ready and custom…
- Requirements, privacy and FAQWordPress 6.2, PHP 7.4 and WooCommerce 8.0 or newer. Works with High Performance Order Storage and legacy order storage. Pro needs the…