Docs

Replenishment and Reorder Reminders

Email customers right before their coffee, pet food or filters run out, with a one click link that puts the same items back in the cart.

  1. What the plugin doesStores that sell consumables live on repeat orders, but customers forget, run out and buy from somewhere else. Subscriptions fix that for…
  2. First setupInstall and activate the plugin. A notice links to the settings. Open WooCommerce, Settings, Reorder reminders. Set the lead time and, if…
  3. Usage periods and how the date is worked outThe plugin looks for how many days one unit lasts in this order: variation, product, category, store. A blank value moves on…
  4. ConsentReminders are marketing in many countries, so you choose who gets them. Mode Who gets reminders Checkbox at checkout Customers who tick…
  5. What customers getThe reminder is a normal WooCommerce email in your store's template. Products due within the grouping window go in one email, so…
  6. Skip rulesThese are checked when an order changes and again on the day a reminder is due. Already reordered. A new paid order…
  7. The schedule, log and test emailWooCommerce, Reorder reminders lists every reminder with its product, customer, order, date, status and result, with filters by status and search by…
  8. Pro: coupons, follow up and win backPro needs the free plugin. Its settings are extra sections on the same settings tab. Coupon in the reminder Each email gets…
  9. Pro: learned timing and customer chosen intervalsLearned timing looks at the customer's own orders of a product over the last two years. With enough orders, 3 by default,…
  10. Pro: SMS and WhatsAppText messages go out with the first reminder through your own Twilio or Vonage account, or as an approved template through the…
  11. Pro: send window and rulesThe send window limits reminders to chosen weekdays and hours in the store timezone, and can run past midnight. Due reminders wait…
  12. Pro: revenue reportWooCommerce, Reminder report shows reminders sent, click rate, reorder rate and revenue for any date range and category, split by email, product…
  13. Pro: bulk tools and backfillThe product list gets a Days per unit column and a field in Bulk actions, Edit. WooCommerce, Reminder tools exports all products…
  14. Pro: upsell, subscription nudge and marketing syncUpsell block. Shows a product's upsells next to the reminded item, then related products. Set a bigger pack as an upsell on…
  15. Requirements, privacy and FAQWordPress 6.2 or newer, PHP 7.4 or newer, WooCommerce 8.9 or newer. Works with the Cart and Checkout blocks and the classic…